Support
Up Helpful Hints Alternate Mail Setup Stop SPAM Fix 528 RAM LIMIT

Home
Company Information
Kidz Zone
Sites
Services
Support
Areas Serviced
Terms/Conditions
Ad Network
I-5 Pages
Feedback

 
How to connect to the internet using Windows: (REPLACE "DOMAIN.COM" in the following examples by "i5net.net"  - note the standards on our servers is to always use lower case for user names and passwords)

Note: DO NOT use the "Log Onto Network" setting for any of your dial-up network accounts on our networks!

 

Windows 95 - Instructions for Manual Configuration
Windows 95 Internet Setup Wizard
Windows 98 Internet Setup Wizard
Windows NT Setup

Macintosh:

Macintosh Setup

IMAC Setup

Email Set-up:

(REPLACE "DOMAIN.COM" in the following examples by "i5net.net"  - note the standards on our servers is to always use lower case for user names and passwords)

Eudora Setup
Netscape Communicator Messenger Setup
Outlook Express Setup
Outlook98 Setup
Outlook97 Setup
MS Internet Mail Setup
Alternate Mail Setup for Outlook Express uses SMTP Authentication, and reduces sending errors.
TC/IP Settings
Use Server assigned IP Address
Use IP Header Compression
Use Default Gateway

DNS Servers (Important Modifications made 2/11/01 - may not be reflected in setup guidelines)
Primary name = NS1.I5NET.NET
Primary = 64.2.49.67
Secondary name = NS1.GCT21.NET
Secondary = 64.32.17.228

 

Note: Standard DNS for I5NET customers should be provided through:

Primary: NS1.I5NET.NET   - 64.2.49.67

Secondary: NS1.GCT21.NET - 64.32.17.228

Computer Crashes:

Does your computer crash a lot?  The infamous "Fatal Exception Error". When you try to bring up an MS-DOS prompt it says there isn't enough memory to do that.  Let me make a guess... You've got more than 528 Megs of RAM on a WINDOWS operating system, don't you?  If that's the case Click HERE to see how to fix it.

Modems:
Check this site for 56k modem questions
Some of I5NET's Modem Connection Ideas and Fixes
Bowser Upgrades:
Internet Explorer
Netscape Communicator

Emergency Response Support Pages:

Soon to be added : Real time servers status.

Additional I-5 NET support available at : (916) 456-7240

If you experience difficulties you can also call (916) 563-7300 (during normal business hours) and ask for Tom.